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Security

How we keep one clinic's records away from everyone else

Security is designed in at the level where mistakes are hardest to make.

Isolation in the database

Each clinic's records are separated by the database itself, not only by application code. A query that forgets to filter by clinic still can't return another clinic's rows.

Access by role

Reception, doctors, nurses, pharmacists and administrators each see and do only what their role allows. Your clinic administrator decides who has which role.

Our own staff work in a separate system that has no access to your clinic's patient records.

An audit trail on every change

Every change to a record is logged with who made it and when. Signed clinical notes cannot be edited; corrections are added as addenda, so the original stays visible.

Encryption

Data is encrypted in transit and at rest. Passwords and keys are held in a dedicated secrets store, never in code.

Reporting a problem

If you think you have found a security issue, write to us at hello@staging.healthplatform.internal.

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